Privacy Policy

This Privacy Policy outlines how isselthal industries UG (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information obtained through our website or any service, website or application (together or individually “Service”) operated by isselthal industries UG. We are committed to maintaining the confidentiality, integrity, and security of your personal information in accordance with applicable data protection regulations and industry best practices.

This policy applies to all visitors, customers, and users of our Service, and by using our services, you agree to the terms described herein.

Information We Collect

We collect personal information in order to provide and improve our services, fulfill our legal obligations, and ensure the proper functioning of our Service. Information is collected either directly from you, through your use of our services, or automatically via technical means.

The data we collect may include:

• Your name, email address, phone number, and physical address
• Payment information (processed through third-party providers)
• Order details and product preferences
• IP address, device information, and browser type
• Behavioral data related to your interaction with our Services

Purpose of Data Collection

The personal information we collect is used exclusively for purposes that are necessary and legitimate within the scope of operating our business. We do not collect any data beyond what is required to fulfill these functions unless explicitly authorized by you.

We collect your data for the following reasons:

• To process and deliver orders placed through the Service
• To analyze customer behavior and preferences for service optimization
• To send relevant communications, promotional offers, or surveys (subject to your consent)
• To provide customer support and manage inquiries
• To comply with applicable legal and regulatory requirements

Data Security Measures

We employ commercially reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we are committed to maintaining appropriate protections based on the nature of the data and the associated risks.

Our security protocols include:

• Use of SSL/TLS encryption for data transmission
• Payment processing through certified third-party providers
• Regular system updates

Payment Information

All financial transactions on our Service are processed through secure, third-party payment gateways. These providers operate independently and comply with international security standards such as PCI DSS. We do not store, transmit, or have direct access to your complete credit card or banking details. The information you provide at checkout is encrypted and securely processed by these providers.

We recommend reviewing the privacy policies of these providers for additional information on how your payment data is handled.

Use of Cookies and Similar Technologies

Cookies are used on our Service to ensure optimal performance and enhance the user experience. These small data files allow us to understand how users navigate our site, identify technical issues, and tailor content accordingly.

By continuing to use our Service, you consent to our use of cookies for the following purposes:

• Analyzing Service performance and visitor behavior
• Personalizing user experience and content
• Managing session data for navigation efficiency

You may disable cookies via your browser settings; however, doing so may affect site functionality.

Third-Party Links

Our Service may include links to external websites operated by third parties. These links are provided for convenience and informational purposes only. We do not control, and are not responsible for, the content or privacy practices of third-party websites. We encourage users to review the privacy policies of any external sites they visit before providing any personal data.

Your Data Rights and Control

We recognize your right to access, modify, and restrict the use of your personal information, as well as your right to withdraw consent where applicable. We provide the following options to help you manage your data preferences:

• Decline optional data collection by adjusting form inputs
• Request access to or correction of your personal data
• Unsubscribe from marketing communications via opt-out links
• Contact us directly to request data deletion or limitation

We do not sell or rent your personal information to third parties. Disclosure may only occur if required by law or to facilitate essential services under strict confidentiality agreements.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or technological advancements. Updates will be posted on this page with the revised “Effective Date.” Continued use of the Service constitutes your acceptance of the revised policy.

Contact Information

For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us: legal@isselthal.industries.